{
  "name": "E-commerce orders",
  "prices": [
    {
      "item": "Standard shipping",
      "amount": 5.99
    },
    {
      "item": "Express shipping",
      "amount": 14.99
    },
    {
      "item": "Gift wrap",
      "amount": 4
    }
  ],
  "forbid": [
    {
      "id": "guarantee",
      "phrases": [
        "guarantee"
      ],
      "why": "Delivery dates and outcomes are not guaranteed."
    },
    {
      "id": "price-match",
      "phrases": [
        "price match",
        "match any price"
      ],
      "why": "There is no price-match program."
    },
    {
      "id": "no-questions",
      "phrases": [
        "no questions asked"
      ],
      "why": "Returns follow the published return policy."
    },
    {
      "id": "lifetime-warranty",
      "phrases": [
        "lifetime warranty"
      ],
      "why": "Products carry the manufacturer warranty only."
    }
  ],
  "actions": {
    "refunded": "orders.refund",
    "cancelled": "orders.cancel",
    "shipped": "orders.ship",
    "replaced": "orders.replace",
    "exchanged": "orders.exchange",
    "credited": "orders.store_credit"
  },
  "discounts": [
    {
      "percent": 10
    }
  ],
  "unknownAmounts": "allow"
}